Important - NHS services across the North West are experiencing extremely high demand at the moment – this includes GP practices and the 111 service which are both extremely busy. If you need advice for an every-day illness or injury, please either contact your local pharmacy for help or look at the self-care advice that’s available on-line from the NHS at www.nhs.uk. If you want to check your symptoms, there is an on-line symptom checker available at 111.nhs.uk, which will re-direct you to a health professional if you need to be seen by someone. If you have persistent symptoms that are not getting better, contact your practice for advice
Pasture Road Health Centre, Pasture Road, Moreton Wirral, CH46 8SA
Telephone: 0151 522 0099
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Moreton Health Clinic, 8-14 Chadwick Street, Moreton, Wirral, CH46 7XA | Telephone: 0151 522 0099
MORETON GROUP PRACTICE is committed to providing a safe, comfortable environment where patients and staff can be confident that best practice is being followed at all times and the safety of everyone is of paramount importance.
This Chaperone Policy adheres to local and national guidance and policy –i.e.:-
‘NCGST Guidance on the role and effective use of chaperones in Primary and Community Care settings’.
The Chaperone Policy is clearly advertised through patient information leaflets, website (when available) and can be read at the Practice upon request. A Poster is also displayed in the Practice Waiting Area.
A chaperone can be requested for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend, but on occasions a formal chaperone may be preferred.
Patients are advised to ask for a chaperone if required, at the time of booking an appointment, if possible, so that arrangements can be made and the appointment is not delayed in any way. The Healthcare Professional may also require a chaperone to be present for certain consultations.
All staff are aware of and have received appropriate information in relation to this Chaperone Policy.
All trained chaperones understand their role and responsibilities and are competent to perform that role.
There is no common definition of a chaperone and their role varies considerably depending on the needs of the patient, the healthcare professional and the examination being carried out.
Their role can be considered in any of the following areas: